【Accommodation Regulation】
✦ Check-in 03:00 PM / Holiday 04:00 PM.
✦ Check-out 11:00 AM.
✦ Breakfast 08:00 AM - 10:00 AM.((On weekends and holidays, there is a higher dining demand. We provide two dining time slots: 08:00-09:00 or 09:00-10:00.)
✦ On day of arrival if your check in time is scheduled to be after 6 PM, please call to confirm your reservation and arrival time.
✦ NO PETS ALLOWED. Violation will result in refusal to accommodate stay and a first night cancellation charge.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ NO FIREWORKS OR BBQ ALLOWED on property.
✦ Children from 0-5 years old stay free of charge if they do not occupy a bed, children from 6-11 will be charged an extra person fee of NT$800/night.
✦ On limited availability and according to room types, over 12 years olds will be charged an additional adult fee of NT$2000/night and an extra bed can be added if the room types allows so.
【Reservation Policy】
✦ Rooms are only reserved upon receive of deposit.
✦ Please notify hotel in advance for extra bed, baby-tub and baby cot.
✦ There are no elevators in any villa within the property. If you have elderly guests or individuals with limited mobility, kindly inform us when booking. Our staff will arrange a suitable room type for you.
✦ NO PETS allowed.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ Barbecuing, cooking, and fireworks are not permitted within the villa. Cooking services are not provided.
✦ Drug use, possession of illegal substances, and dangerous items are strictly prohibited within the property. Any discovery will result in police involvement, along with a fine of NT$10,000.
✦ To maintain a peaceful and high-quality accommodation environment, the property politely declines party arrangements. We apologize for any inconvenience.
✦ We do not allow occupancy exceeding the room's capacity, unless an additional fee is paid. The property politely declines non-guest visits.
✦ Four Sisters Villa located within Kenting National Park, and deer may appear during the night hours. Please remain cautious when going out at night.
✦ Starting from March 1, 2024, in line with the international trend of reducing plastic usage, disposable amenities (such as toothpaste, toothbrushes, combs, razors, etc.) will no longer be provided in guest rooms. Please bring your own personal hygiene products to minimize the impact of plastic waste on Earth's resources and oceans. Thank you for your cooperation.
【Cancellation Refund Policy】
✦ No refunds on cancellations made day of intended arrival or no show. (with exceptions to cancellations due to Force Majeure)
✦ For a 20% refund cancellations must be made no later than a day prior to intended arrival date.
✦ For a 30% refund cancellations must be made no later than 2-3 days prior to intended arrival date.
✦ For a 40% refund cancellations must be made no later than 4-6 days prior to intended arrival date.
✦ For a 50% refund cancellations must be made no later than 7-9 days prior to intended arrival date.
✦ For a 70% refund cancellations must be made no later 10-13 days prior to intended arrival date.
✦ For a full refund cancellations must be made no later than 2 weeks prior to intended arrival date.