【Accommodation Regulation】
✦ Check-in 03:00-10:00 PM. / Holiday 04:00 PM.
    ※ Check-ins after 06:00 PM are by reservation only. Please contact us in advance.
✦ Check-out 11:00 AM.
✦ Breakfast 08:00 AM - 10:00 AM.((On weekends and holidays, there is a higher dining demand. We provide two dining time slots: 08:00-09:00 or 09:00-10:00.)
✦If you expect to arrive after 06:00 PM on your check-in date, please contact us in advance and inform us of your estimated arrival time so we can arrange your check-in and hold your room.
For arrivals after 10:00 PM, a late check-in service fee of NT$1,000 will be charged.
Thank you for your understanding and cooperation.

✦ NO PETS ALLOWED. Violation will result in refusal to accommodate stay and a first night cancellation charge.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ NO FIREWORKS OR BBQ ALLOWED on property.
✦ Children from 0-5 years old stay free of charge if they do not occupy a bed, children from 6-11 will be charged an extra person fee of NT$800/night. 

✦ On limited availability and according to room types, over 12 years olds will be charged an additional adult fee of NT$2000/night and an extra bed can be added if the room types allows so.

【Reservation Policy】
✦ Rooms are only reserved upon receive of deposit.
✦ Please notify hotel in advance for extra bed, baby-tub and baby cot.
✦ There are no elevators in any villa within the property. If you have elderly guests or individuals with limited mobility, kindly inform us when booking. Our staff will arrange a suitable room type for you.
✦ NO PETS allowed.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ Barbecuing, cooking, and fireworks are not permitted within the villa. Cooking services are not provided.
✦ Drug use, possession of illegal substances, and dangerous items are strictly prohibited within the property. Any discovery will result in police involvement, along with a fine of NT$10,000.
✦ To maintain a peaceful and high-quality accommodation environment, the property politely declines party arrangements. We apologize for any inconvenience.
✦ We do not allow occupancy exceeding the room's capacity, unless an additional fee is paid. The property politely declines non-guest visits.
✦ Four Sisters Villa located within Kenting National Park, and deer may appear during the night hours. Please remain cautious when going out at night.
✦ To support the global effort to reduce plastic waste, our villa does not provide single-use amenities
(such as toothpaste, toothbrushes, combs, razors, etc.).Please bring your own personal toiletries.
By doing so, you help reduce plastic waste and protect our planet and oceans.Thank you for your cooperation.

【Cancellation Refund Policy】
​✦ No refunds on cancellations made day of intended arrival or no show. (with exceptions to cancellations due to Force Majeure)
✦ For a 20% refund cancellations must be made no later than a day prior to intended arrival date.
✦ For a 30% refund cancellations must be made no later than 2-3 days prior to intended arrival date.
✦ For a 40% refund cancellations must be made no later than 4-6 days prior to intended arrival date.
✦ For a 50% refund cancellations must be made no later than 7-9 days prior to intended arrival date.
✦ For a 70% refund cancellations must be made no later 10-13 days prior to intended arrival date.
✦ For a full refund cancellations must be made no later than 2 weeks prior to intended arrival date.