【Accommodation Regulation】
✦ Check-in 03:00 PM / Holiday 04:00 PM.
✦ Check-out 11:00 AM.
✦ Breakfast 08:00 AM - 10:00 AM.((On weekends and holidays, there is a higher dining demand. We provide two dining time slots: 08:00-09:00 or 09:00-10:00.)
✦ On day of arrival if your check in time is scheduled to be after 6 PM, please call to confirm your reservation and arrival time.
✦ NO PETS ALLOWED. Violation will result in refusal to accommodate stay and a first night cancellation charge.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ NO FIREWORKS OR BBQ ALLOWED on property.
✦ Children from 0-5 years old stay free of charge if they do not occupy a bed, children from 6-11 will be charged an extra person fee of NT$800/night.
✦ On limited availability and according to room types, over 12 years olds will be charged an additional adult fee of NT$2000/night and an extra bed can be added if the room types allows so.
【Reservation Policy】
✦ Rooms are only reserved upon receive of deposit.
✦ Please notify hotel in advance for extra bed, baby-tub and baby cot.
✦ There are no elevators in any villa within the property. If you have elderly guests or individuals with limited mobility, kindly inform us when booking. Our staff will arrange a suitable room type for you.
✦ NO PETS allowed.
✦ All buildings are Non-Smoking including balconies and terraces.
✦ Barbecuing, cooking, and fireworks are not permitted within the villa. Cooking services are not provided.
✦ Drug use, possession of illegal substances, and dangerous items are strictly prohibited within the property. Any discovery will result in police involvement, along with a fine of NT$10,000.
✦ To maintain a peaceful and high-quality accommodation environment, the property politely declines party arrangements. We apologize for any inconvenience.
✦ We do not allow occupancy exceeding the room's capacity, unless an additional fee is paid. The property politely declines non-guest visits.
✦ Four Sisters Villa located within Kenting National Park, and deer may appear during the night hours. Please remain cautious when going out at night.
【Cancellation Refund Policy】
✦ No refunds on cancellations made day of intended arrival or no show. (with exceptions to cancellations due to Force Majeure)
✦ For a 20% refund cancellations must be made no later than a day prior to intended arrival date.
✦ For a 30% refund cancellations must be made no later than 2-3 days prior to intended arrival date.
✦ For a 40% refund cancellations must be made no later than 4-6 days prior to intended arrival date.
✦ For a 50% refund cancellations must be made no later than 7-9 days prior to intended arrival date.
✦ For a 70% refund cancellations must be made no later 10-13 days prior to intended arrival date.
✦ For a full refund cancellations must be made no later than 2 weeks prior to intended arrival date.